Frequently Asked Questions

BC Tree Care Frequently Asked Questions

What is a Certified Arborist?

Certified Arborists are individuals who have achieved a level of knowledge in the art and science of tree care through experience and by passing a comprehensive examination developed by some of the nation’s leading experts on tree care. Certified Arborists must also continue their education to maintain their certification and adhere to a Code of Ethics. Therefore, they are more likely to be up to date on the latest techniques in arboriculture.

Becoming an ISA Certified Arborist is a voluntary process through which individuals can measure their knowledge and competence required to provide proper tree care. ISA Certification is not government-sponsored or government-endorsed; it is administered by the International Society of Arboriculture as a way for tree care professionals to demonstrate their commitment to the profession and the industry.

Certification is not a measure of standards of practice. Certification can attest to the tree knowledge of an individual but cannot guarantee or ensure quality performance.

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Why hire an Arborist?

An arborist, by definition, is an individual trained in the art and science of planting, caring for, and maintaining individual trees. Arborists are knowledgeable about the needs of trees and are trained and equipped to provide proper care. Hiring an arborist is a decision that should not be taken lightly.

Proper tree care is an investment that can lead to substantial returns. Well-cared-for trees are attractive and can add considerable value to your property. Poorly maintained trees can be a significant liability. Pruning or removing trees, especially large trees, can be dangerous work. Tree work should be done only by those trained and equipped to work safely in trees.

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What is a CTSP?

Certified Treecare Safety Professional

A Certified Treecare Safety Professional is focused on safety as their top priority. At least three years of verifiable safety training as well as 3 years of tree care field experience are required for this certification. To qualify for a CTSP certificate, a set of core competency exercises has to be passed, followed by an intensive two-day seminar. This seminar stresses the importance of a safety culture within the company. The certification is an indicator that a tree care company is willing to put time, effort, and money into safety, which reduces the risk to their employees and the general public.

The latest data from the Tree Care Industry Association shows companies with CTSP employees to be ten times less likely to experience a lost workday incident compared with companies that did not have a CTSP on staff. Additionally, companies with a CTSP are nearly four times less likely to experience a recordable accident (one that requires medical attention beyond treatment in the field) than companies without a CTSP on staff.

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Once trees become established don’t they basically take care of themselves?

While trees growing in the forest and other natural areas can basically take care of themselves, those growing in cities and suburbs need help staying healthy and beautiful. They contend with air pollution, road salt, confined roots, trunk damage, compacted or poor quality soils, improper pruning and other stresses. Your trees and shrubs may benefit from pruning, mulching, irrigation, soil management as well as other tree services and TLC to thrive.

Your trees and shrubs are valuable, adding both to the value of your property and your quality of your life. To live long and healthy lives, your trees need proper care.

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Our landscaper says they do tree care. Can’t we just have them do it?

When you work with BC Tree Care, you benefit from professionally trained arborists with decades of experience to care for your trees specifically. When our staff shows up on your site, you can be sure that your trees will be in the hands of arborists.

BC Tree Care doesn’t just have one or two arborists on staff that show up to look at a job and then leave, only to have unskilled laborers show up to do the actual work. Our prerequisite is that everyone who works on our clients’ trees is either already, or is actively working towards becoming, a certified arborist. We endeavor to follow the most progressive standards and guidelines for tree care work. We are also licensed, bonded and insured to protect you, your property and our workers.

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Why is it necessary for a tree company to have insurance?

Tree work is statistically the most dangerous job in the country and should only be done by a professional. Liability insurance is important because it protects you, the homeowner, and your property from potential risk and damage. When you are seeking to hire a tree company, be sure to request proof of comprehensive insurance emailed directly from their insurance carrier before any work is started. With BC Tree Care you do not have to worry that you will be exposed to a claim or lawsuit from an injury to a worker; and you won’t be left to make your own repairs to damaged property. Our tree service company and workers are FULLY insured. This is not the case with many other tree companies that claim to be licensed and insured but are referring only to their drivers license and vehicle insurance.

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How do BC Tree Care prices compare to others?

BC Tree Care strives to build a relationship with property owners and their trees by delivering a value-based service not a discount service. The value received by our clientele and their trees is, in our experience, the best available.

Anyone can clear away small tree branches from your yard, but when you have someone climb a tree to clean the area of a break, or work with a tree that has split, be sure to check for an arborist license, proof of insurance, and references. Be concerned about the equipment that they use and the rules of safety that they follow. Property owners can be swayed by low prices quoted by unlicensed workers, but this can easily end up costing more should anything go wrong.

There is a science to working with trees, knowing how to treat and save them, and knowing how to cut them safely. These are skills that take years to learn, and decades to master. Remember that improper tree care can take many years to correct itself, and in some cases never corrects itself at all.

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I’m on a tight budget. How can I still adequately care for my trees?

By monitoring your tree’s health, water availability, fertilization, and proper pruning, you can save the potentially greater expense of having them treated or removed later. If there are areas of concern, contact BC Tree Care for a consultation, we can set up a time to come inspect your tree and make any necessary recommendations. From there we can prioritize the work and create an appropriate management plan. First consider the safety of your family and property, then the health of the tree, and, finally, projects that are for aesthetic reasons.

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